Terms & Conditions

These Terms & Conditions ("Terms") govern access to and use of hyperloco (the "Platform"), a technology platform operated by eWards Technology Pvt. Ltd. ("eWards", "we", "us", or "our") that helps merchants discover, propose, and manage local business partnerships. By creating an account or otherwise using the Platform, you ("Merchant", "you") agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility & Account Registration

You must be authorised to act on behalf of the business you register, and be at least 18 years old. You are responsible for the accuracy of the information you provide during registration and onboarding, and for maintaining the confidentiality of your account credentials. You are responsible for all activity that occurs under your account.

2. The Platform

hyperloco lets merchants discover nearby businesses, propose and manage partnerships, and create and share partner offers with each other's customers. eWards provides the technology that facilitates these connections. eWards is not a party to any commercial agreement formed between merchants through the Platform, and does not itself offer, sell, or fulfil any product, service, or benefit exchanged between merchants or their customers.

3. Partnerships

Any partnership you propose, accept, or run through the Platform is a direct agreement between you and the other participating merchant, governed by the Hyperlocal Partnership Standard Terms & Conditions shown to you at the time of proposing or accepting that partnership. Those terms cover matters specific to each partnership, including merchant responsibilities, customer data use, brand usage, and dispute handling between merchants, and form part of these Terms by reference for any partnership you enter into.

4. Offers, Claims & Redemptions

You are solely responsible for the accuracy of any offer you create, for honouring its terms as published, and for briefing your staff before an offer goes live. eWards is not responsible for disputes between merchants, or between a merchant and a customer, arising from an offer's terms, fulfilment, or redemption.

5. Acceptable Use

You agree not to: use the Platform for any unlawful purpose; misrepresent your business identity or affiliation; attempt to access another merchant's account or data without authorisation; interfere with the Platform's normal operation; or use another merchant's brand, name, or customer data for any purpose beyond what a specific partnership permits. We may suspend or terminate accounts that violate this section.

6. Fees

Current core Platform features are provided free of charge. Certain additional features may be introduced on a paid basis in the future; you will be notified of any applicable fees before they apply to your account.

7. Intellectual Property

The Platform, including its software, design, and branding, is owned by eWards and protected by applicable intellectual property laws. You retain ownership of the content you upload (such as your business profile, logos, and offer content) and grant eWards a licence to host, display, and transmit it as needed to operate the Platform and your partnerships.

8. Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms.

9. Disclaimers

The Platform is provided "as is" and "as available." eWards is a technology provider only and disclaims all liability for: the commercial terms agreed between merchants; any benefit offered, claimed, or redeemed; disputes between merchants or between a merchant and a customer; and any financial loss arising from a partnership or its execution. To the maximum extent permitted by law, eWards makes no warranties, express or implied, regarding the Platform's availability, accuracy, or fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law, eWards' total liability arising out of or relating to these Terms or the Platform shall not exceed the amount, if any, you have paid to eWards for use of the Platform in the twelve months preceding the claim. eWards shall not be liable for any indirect, incidental, special, or consequential damages.

11. Indemnification

You agree to indemnify and hold eWards harmless from any claim, loss, or damage arising from your use of the Platform, your partnerships or offers, or your violation of these Terms.

12. Termination

You may stop using the Platform at any time. We may suspend or terminate your account if you violate these Terms, or at our discretion with reasonable notice. Provisions that by their nature should survive termination (including Sections 9–11) will continue to apply.

13. Changes to These Terms

We may update these Terms from time to time. We will indicate the date of the latest revision above, and material changes will be communicated to you. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law & Disputes

These Terms are governed by the laws of India. Any dispute arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of the city where eWards Technology Pvt. Ltd. is registered.

15. Contact

Questions about these Terms can be sent to info@myewards.com.